Billing

Thank you for choosing Artistic Pavers as your preferred paver manufacturer. We appreciate your business and want to ensure a smooth and hassle-free billing experience. Please take a moment to review the following information regarding our billing process.

Placing Orders
To initiate an order, please send an email to orders-ec@artisticpavers.comorders-wc@artisticpavers.com or conveniently place your order online through our professional portal. Both options are designed to provide you with a seamless ordering experience.

Payment Methods
We offer two payment options for your convenience. You can settle your invoice using the Bill and Pay platform, which supports various electronic payment methods. Alternatively, we also accept payments by checks.

Billing Communication
All communication regarding billing, including invoices, payment reminders, and any related inquiries, will be conducted exclusively via email. It is crucial to provide us with an accurate and active email address to ensure prompt and efficient communication.

Invoice Details
Once your order has been processed, you will receive an invoice via email. It will include all relevant details, such as the order number, description of the items purchased, quantities, unit prices, and any applicable taxes or fees. Please carefully review the invoice to ensure accuracy.

Payment Terms 
Effective immediately, all payments for orders are due upon receipt of the invoice. We kindly request that you settle the payment promptly to ensure timely processing and delivery of your order.

Paper Copies of Invoices
In our commitment to sustainability and efficiency, we primarily provide electronic copies of invoices. If you require a paper copy for your records, please contact our billing team, and we will be pleased to accommodate your request.

If you have any questions or concerns regarding the billing process, please don't hesitate to reach out to our billing team at accounting@artisticpavers.comnina@artisticpavers.com. We are here to assist you and ensure a smooth transaction.

Thank you for your cooperation. We look forward to serving you with our high-quality pavers and exceptional customer service.

For more information contact our Billing department at accounting@artisticpavers.comnana@artisticpavers.com

Contact our Billing DepartmentContact our Billing Department

Shipping

Thank you for choosing Artistic Pavers as your trusted paver manufacturer. We strive to provide excellent service throughout the shipping process. Please review the following important details regarding our shipping policies and procedures.

Sales Order Confirmation
Upon receiving your order, we will email you a Sales Order Confirmation. This confirmation will include the confirmed ship date that you requested. Please review the Sales Order Confirmation carefully to ensure the accuracy of the shipping details.

Material Holding Period
After we receive your Shipping Request, we will hold the material for a maximum of 2 weeks. It is important to arrange shipping or pickup within this timeframe to avoid any delays or storage fees.

Delayed Shipment Requests
** Please contact Artistic Paver Mfg. at least two weeks prior to your requested ship date to confirm product availability. **

Please note that our terms and conditions of sale govern all transactions, and by placing an order with us, you agree to abide by these terms.

If you have any questions or need further assistance regarding our shipping policies, please do not hesitate to contact our shipping department at shipping@artisticpavers.com. We are here to provide support and ensure a smooth delivery process.

Thank you for your understanding and cooperation. We appreciate your business and look forward to serving you with our high-quality pavers.

Thank you for choosing Artistic Pavers as your trusted paver manufacturer. We strive to provide excellent service throughout the shipping process. Please review the following important details regarding our shipping policies and procedures.

Sales Order Confirmation
Upon receiving your Shipping Request, we will email you a Sales Order Confirmation. This confirmation will include the confirmed ship date that you requested. Please review the Sales Order Confirmation carefully to ensure the accuracy of the shipping details.

Material Holding Period
After we receive your Shipping Request, we will hold the material for a maximum of 2 weeks. It is important to arrange shipping or pickup within this timeframe to avoid any delays or storage fees.

Delayed Shipment Requests
** Please contact Artistic Paver Mfg. at least two weeks prior to your requested ship date to confirm product availability. **

Please note that our terms and conditions of sale govern all transactions, and by placing an order with us, you agree to abide by these terms.

If you have any questions or need further assistance regarding our shipping policies, please do not hesitate to contact our shipping department at nana@artisticpavers.com. We are here to provide support and ensure a smooth delivery process.

Thank you for your understanding and cooperation. We appreciate your business and look forward to serving you with our high-quality pavers.

For more information contact us at shipping@artisticpavers.com

For more information contact us at nana@artisticpavers.com

Contact UsContact Us

Service Request

Submit Service Request

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Yay!

Thank you for reaching out to us! We're glad that the information we provided was helpful in solving or guiding you to solve your problem.

Please don't hesitate to contact us if you have any further questions or concerns. As the manufacturer, we are always here to assist you with any issues you may have with our products.

Thanks again for choosing our pavers. We hope you continue to enjoy them for years to come!